Question 1

How far in the future can I set the delivery date?

Accepted Answer

As far as you'd like — 1 year, 10 years, 50 years. The minimum is 1 month from today. The maximum is whenever you want.

Question 2

What if I change my email address?

Accepted Answer

Your capsule will be delivered to the email address on your account. Log in to update your email before your delivery date. We can't reroute a capsule after delivery is triggered.

Question 3

Can I edit a capsule after sealing it?

Accepted Answer

No — and that's by design. Once sealed, your capsule is locked. The whole point is a snapshot of exactly who you were. No revisions, no second-guessing.

Question 4

Can I get a refund?

Accepted Answer

Due to the nature of time capsule storage, all sales are final once a capsule is sealed. Drafts that haven't been paid for can be deleted at any time.

Question 5

Is my message private?

Accepted Answer

Yes. Your message is stored securely and only delivered to your email. We don't read capsule content. Your words are yours.

Question 6

What happens if The Letter shuts down?

Accepted Answer

We take this seriously. If we ever need to shut down, we'll contact all users well in advance and deliver all capsules immediately — no matter how far out the delivery date was.

Question 7

Can I seal multiple capsules?

Accepted Answer

Yes! You can create as many capsules as you want and seal them all in one checkout. Each capsule gets its own delivery date and price.

Question 8

What does the price cover?

Accepted Answer

Storage of your message, secure delivery on your chosen date, and any reminders leading up to it. Pricing is tiered by storage length, starting at $3.99 for a self capsule opening in 1 year. One payment covers everything — no subscription ever.

Frequently asked questions

How far in the future can I set the delivery date?▾

What if I change my email address?▾

Can I edit a capsule after sealing it?▾

Can I get a refund?▾

Is my message private?▾

What happens if The Letter shuts down?▾

Can I seal multiple capsules?▾

What does the price cover?▾